CSA International - Product Alerts & Recalls

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CSA Product Alerts & Product Recalls direct to you

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CSA Group's Corporate Mark Integrity Team (MIT) is an integral part of the CSA Group Legal and Risk Management Department located in our Corporate Office. The MIT team investigates incidents involving CSA certified products, issues all points bulletins (apbs), product recalls and safety notices in co-operation with manufacturers and supports the standards development process.

Fill out the online form below and let us know about an incident with a CSA-certified product

You can also call CSA Group's Corporate Mark Integrity Team at (416) 747-4278

* mandatory fields

ABOUT YOU:

1. Your name: *
2. Company:
3. Address: *
4. E-mail: *
5. Phone number: *	6. Fax number

ABOUT THE USER OF THE PRODUCT (IF NOT YOU):

7. Product user:
8. Company:
9. Address:
10. Contact:
11. Phone number:	12. Fax number

ABOUT THE PRODUCT:

13. Is this a CSA-Marked product? * What does that mean?	Yes No
14. CSA File #: What does that mean?
15. Product:
16. Product purchase date:
17. Product/Description code:
18. Ratings:
19. Model No.:
20. Manufacturer:
21. Serial Number:
22. Where was the product used?:

ABOUT THE INCIDENT:

23. Incident date:
24. Did it cause fire?	Yes No
25. Did it cause injuries?	Yes No
26. Did it cause any damage?
27. Please describe the incident below *

* I consent to CSA collecting and using the information provided by me on this form strictly to conduct investigations into the product incident described. If appropriate and applicable, I understand that it is my responsibility to obtain the consent of individuals whose personal information I am disclosing to CSA. CSA is committed to protecting the privacy of the personal information in this form. This information is never sold to third parties by CSA. However, I understand and consent to CSA releasing any personal information contained on this form to manufacturers or regulatory authorities for the purpose of investigating a product incident (only to the extent required for such investigation); or to comply with a court order requiring release. Visit CSA’s Corporate Policy on Confidentiality and Privacy for information on how CSA protects your personal information.